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Refund

Refund

Acrian
New member | Level 2
3 weeks ago

I haven't used my dropbox account for over 5 years and kept meaning to delete it. Yesterday the renewal automatically renewed taking $119.88 from my PayPal account. I am trying to find out how I can cancel this and get a refund as I don't use the facility and won't in the future.

Can anyone out there help as I keep going round in circles.

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Re: Refund

Mark
Super User II
3 weeks ago

Unfortunately I dont think you'll be able to - the terms state that refunds are not given unless its a legal reason to do so (i.e. they are at fault which they are not): https://help.dropbox.com/accounts-billing/payments-billing/refund


 


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Re: Refund

Acrian
New member | Level 2
3 weeks ago

Well that's stunning! Thanks for your response. I guess all I can do is delete my account and try and forget such a rubbish service.

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