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Refund

Refund

ddlc
New member | Level 2

How do I get a refund when I've downgraded my account and I was still charged?

ZWXWB5K 

3 Replies 3

Re: Refund

Walter
Dropboxer
Hi @ddlc, thanks for posting on our Community and sorry to hear about this.

Would it be OK if I reached out via email to have a further look internally?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Refund

ddlc
New member | Level 2

Walter,

 

Would you be someone to help me with this issue internally?

Re: Refund

Lori
Dropboxer
Happy Wednesday @ddlc

I've sent you an email. 

Feel free to reply back to me as soon as you possibly can.

Cheers!

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Who's talking

Top contributors to this post

  • User avatar
    Lori Dropboxer
  • User avatar
    ddlc New member | Level 2
  • User avatar
    Walter Dropboxer
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