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Removing email addresses from Dropbox "address book"

Removing email addresses from Dropbox "address book"

Kenneth S.12
New member | Level 1

How do you remove email choices that Dropbox serves up when you start typing in a name when you are going to share a file/folder? I have erroneous email addresses that I'd love to remove from that list.

16 Replies 16

Re: Removing email addresses from Dropbox "address book"

Dave C.5
New member | Level 2

no function exists for this.

Re: Removing email addresses from Dropbox "address book"

Joan P.
Explorer | Level 4

Awesome.

Re: Removing email addresses from Dropbox "address book"

Rich
Super User II

Re: Removing email addresses from Dropbox "address book"

Salar S.
New member | Level 1

This would be great, but unfortunately, that button appears to be broken.  I just tried it.  I did disconnect my linked address books, but my previous recipients still show up when I try to share a link.  I'm almost certain there is a bug wherein it doesn't seem to be deleting cached previous recipients.

Also, once you've clicked that button once, it doesn't show up again.

Deleting Old and Invalid email address from the address book

Chris P.88
New member | Level 1

Is there a way to delete old and invalid email addresses form the address book it becomes very confusing when people change their email address and you end up with multiple addresses popping up for them.

Re: Deleting Old and Invalid email address from the address book

jmercer
Explorer | Level 4

I'm having this same problem and am getting NO HELP from Dropbox Support.  I've even sent them a screen shot of 3 email addresses that are no longer valid.   Some of my Team Members are starting to complain about this also, and as the Admin, they're coming to me with their complaints.

 

This is becoming unacceptable.  I'm currently searching for another alternative to DropBox.  

Re: Removing email addresses from Dropbox "address book"

jmercer
Explorer | Level 4

I, and several Team members, are having this same issue.  As the Admin, I'm the one they're complaining to.   I'm getting nowhere with DropBox Support.   This is so basic - I can't believe Support can't fix this. 

 

It's unacceptable and I will be approaching my superiors about finding an alternative to DropBox. 

 

 

Re: Deleting Old and Invalid email address from the address book

jeridee
New member | Level 2

I am having the same problem and it is very frustrating that there isnt anyone that can help with a solution to this problem.  If anyone fines a solution or an alternative to Dropbox, please share.  Thank you.

Re: Removing email addresses from Dropbox "address book"

Michael M.151
New member | Level 2

Has Dropbox solved the problem Re: deleting or editing auto corrected address entries? I note some conversation about this issue in 2016 but I don't see anything indicating that an actual fix was found. I have an email address in my addressees which is identified with an incorrect name. 

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Top contributors to this post

  • User avatar
    david u.4 Helpful | Level 5
  • User avatar
    jmercer Explorer | Level 4
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    kaleim New member | Level 2
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