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Request for company invoice

Request for company invoice

Tanyaporn S.
New member | Level 1

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9 Replies 9

Re: Request for company invoice

Rick M.
Experienced Collaborator | Level 13

Re: Request for company invoice

Rich
Super User II

Refer to the following help article:

 

Re: Request for company invoice

Anna Lenkiewicz
New member | Level 1

Hi There, 

 

I payed with my company  IDeal and would like to get invoice mentioning my company name (not just my email). 

 

I have looked everywhere and there is no place my mention my

  1. company name
  2. Address
  3. EU VAT - according to EU policy I should not pay VAT if I am a EU VAT number holder.

Can you please let me now how I may get corrected invoice?

Re: Request for company invoice

Mark
Super User II

Those options are only available if you purchased the business product Anna (i.e. www.dropbox.com/business ) which is $75pm. If you used the HOME version (i.e. $99pa) then they are not available.

As per help documents, and EU law, invoices cannot be amended after payment of said invoice. 


 


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Re: Request for company invoice

Anna Lenkiewicz
New member | Level 1

Hi Mark, thx for quick answer.

According to EU law invoice should include 

  • Customer’s full name & address

For reference please check http://ec.europa.eu/taxation_customs/taxation/vat/topics/invoicing_en.htm

Under the article you can find the information:

Once an invoice includes all the information described above (depending on the case, and the EU country), it will provide proof to allow a right to deduct VAT in whichever EU country is concerned. No EU country may prevent this by requiring extra information in the invoice. 

Now you are trying to prevent it by not issuing vat invoice. 

Business solution site mentions also PRO upgrade - and there is no prior information withe recommendation about invoice. 

As i am SME (and dropbox is supporting SME I assume)  I am not having team of 5 members and have no need for solution with min 5 members, unless there is an option to change my pro to business for one person only? 

 

 

 

 

Re: Request for company invoice

Mark
Super User II

You have missed one huge technicality though... you have not got an invoice for Dropbox you have a receipt for payment. Same as if you go in to a shop. You have purchased a product (aimed at home users) and have decided to go and buy a product - and you've then done so. They then give you a receipt to confirm payment for it. 

Invoices happen if you contact them and ask for an invoice to then pay for and receive said goods. That isnt what has happened. So unfortunately the information you listed above is irrelevant. You do not have an invoice you have a receipt for payment. 

As i am SME (and dropbox is supporting SME I assume)  I am not having team of 5 members and have no need for solution with min 5 members, unless there is an option to change my pro to business for one person only? 

If you want an invoice with VAT information on then Business with 5 users is the only way to go. 

Otherwise you need to do as I do (also in EU and using Dropbox Pro for a SME) submit the receipt to your accountant and see if you can claim the VAT back as per the usual accountancy routes. 


 


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Re: Request for company invoice

Anna Lenkiewicz
New member | Level 1

According to Irish law you should be able to issue Vat invoice

http://www.revenue.ie/en/tax/vat/guide/credit-notes.html#section2

 

Re: Request for company invoice

Mark
Super User II

And Dropbox will - if you purchase the Business product off them as per all of the help documents.

However, you (again) have not asked for an invoice before purchase you have purchased the product via the website and got a receipt

Invoices come as a request for payment. They are not sent after payment. 


 


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Re: Request for company invoice

Richard P.
Super User alumni

Anna, under EU law Dropbox can issue a Simplified Invoice due to the value of the goods - so long as the invoice has Dropboxes VAT ID on it (and the invoice I am looking at for a Pro account does), they have fulfilled their requirement under EU law.  

A Simplified Invoice does not need to contain the customers VAT information under EU regulations, but you should still be able to use it to recover VAT.

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    Richard P. Super User alumni
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    Mark Super User II
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    Anna Lenkiewicz New member | Level 1
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