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Reset Email - there was a typo in the email when the account was created, what can I do?

Reset Email - there was a typo in the email when the account was created, what can I do?

stevielittle
New member | Level 2

Hi. When I signed up for DropBox I accidentally typed my email in wrong. Now, I need to get a link that someone shared with me to the correctly typed out email. I go to settings, try to edit my email, but it says I need a password to reset the email... It tells me it's going to send the password reset email to the email address that is typed out wrong. How do I fix this? Is there a customer service phone line? The chat bot has no idea what I'm talking about. 


Thank you! 

1 Reply 1

Re: Reset Email

Mark
Super User II

I'm afraid you will probably find it easier to set up a new account as Dropbox have repeatedly said they wont alter emails of accounts who they cannot get email verification of - especially if you are a free user.


 


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