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Reset password without verified number

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Reset password without verified number

New member | Level 2

I have a problem with reseting password. I recieve the reseting password with my email but when i finsih reseting the password it ask my to get a code from my old number that is connected with my account but i have lost it. I tries to get live chat but i think there is no such thing here. I can approve it's my account. I need to get inside the account without the code from my old number. There is valuable things that i saved and i don't want to lost it. Help!

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Re: Reset password without verified number

Super User II

@Nasser728 wrote:
I need to get inside the account without the code from my old number.

If you no longer have your verification device, you'll need to use the emergency backup codes that you received. Without them, you won't be able to access the account.

 

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