Retrieve old account

[SkandBhargava]

I changed location from UAE to India and

1. Old emal address - domain is disabled, hence that email is no more usable

2. Old mobile number has been cancelled

I was trying to log into my old account but Dropbox sent a message to my old email address [personal information removed per the Community's Guidelines].

Is there a way to get my old account as it has many files in it?

[Rich]

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@SkandBhargava wrote:

Is there a way to get my old account as it has many files in it?

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Not likely. You need access to the email address on file in order to receive the reset information. Also, if you had two-step authentication enabled and no longer have access to the device, you need to use the emergency backup codes you were given when you enabled two-step authentication.

• https://help.dropbox.com/accounts-billing/settings-sign-in/lost-email-access
• https://help.dropbox.com/accounts-billing/security/issues-two-step-verification