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SOS pls my password has expired | my email address is not active.

SOS pls my password has expired | my email address is not active.

ST955i
Explorer | Level 4

Hi, i want to change my email address because the old is not active and my password has expired.
What can i do?

7 Replies 7

Re: SOS pls my password has expired | my email address is not active.

Walter
Dropboxer

Hey there @ST955i; thanks for joining our Community!

 

Have you tried changing your email address from your account's settings online

 

Otherwise, you may want to take a look at this Help Center article.

 

Let me know if this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: SOS pls my password has expired | my email address is not active.

ST955i
Explorer | Level 4

@Walter thanks but...

 

When I go to change email address and write the new one, the message is that the password has expired

 

any idea?

Re: SOS pls my password has expired | my email address is not active.

ST955i
Explorer | Level 4

I tried both, but doesn't work

Re: SOS pls my password has expired | my email address is not active.

ST955i
Explorer | Level 4

It's ok!

 

 

Re: SOS pls my password has expired | my email address is not active.

Lusil
Dropboxer

Hey @ST955i, just wanted to check back with you and ask if you're still having trouble with this?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: SOS pls my password has expired | my email address is not active.

ST955i
Explorer | Level 4

Solved 

 

tks

ST955i

Re: SOS pls my password has expired | my email address is not active.

Lusil
Dropboxer

Glad to hear that, @ST955i!

 

If anything else comes up in the future, you know where to find us. 

 

Have a lovely weekend ahead of you!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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