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Security Question - Is the email I received about a login to my account phishing?

Security Question - Is the email I received about a login to my account phishing?

Doc8
New member | Level 2

I received a message saying someone logged into Dropbox and asking if that was me. Does Dropbox do this? I clicked "yes" before it occurred to me that this could be phishing. Is anyone familiar with this? Please let me know!

1 Accepted Solution

Accepted Solutions

Re: Security Question

Daphne
Dropboxer

Hey @Doc8, thanks for reaching out!

 

We do send out email notifications for a new login to your account, if there is a sign in via the website from a new session.

 

As you're concerned this may be a phishing attempt, you can check if the email is from an official Dropbox domain.

 

Also, if this wasn't received around a time that you signed in via the website, you can also use our security checkup here, and remove any suspicious web sessions.

 

I hope this helps, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

1 Reply 1

Re: Security Question

Daphne
Dropboxer

Hey @Doc8, thanks for reaching out!

 

We do send out email notifications for a new login to your account, if there is a sign in via the website from a new session.

 

As you're concerned this may be a phishing attempt, you can check if the email is from an official Dropbox domain.

 

Also, if this wasn't received around a time that you signed in via the website, you can also use our security checkup here, and remove any suspicious web sessions.

 

I hope this helps, let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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