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Security breach- received key logger from another law firm through Dropbox attachment

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Security breach- received key logger from another law firm through Dropbox attachment

New member | Level 2

Not sure what subject to put this under. I need to talk to a live agent. Received a Dropbox attachment from another law firm and it has a spy key logger in the file. I need to report this. Other law firm dies not believe but it made its way thru my firms computers. Who can I talk to for them to look at the Dropbox email

3 Replies 3
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Re: Security breach- received key logger from dropbox

Dropboxer

Hello there @Lyndalaw, I'm sorry to hear about the situation!

 

Your live support options depend on your current account's plan, which you can check out here. I'd be happy to help out from here though if you'd like to.

 

For what you mention, I would suggest checking out this article firstly for how you can "report abuse" that violates our policies.

 

Also, just to clarify, would you mind letting me know if you received this email from an official Dropbox domain, or was is it something like a Dropbox link within an email?

 

Let me know - thanks!

 


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Security breach- received key logger from dropbox

New member | Level 2
A link within a known email sender.
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Re: Security breach- received key logger from dropbox

Dropboxer

Thanks for getting back to me here @Lyndalaw!

 

Was that a Dropbox shared link? If so, did you report the link with the steps in the article linked above?

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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