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Separating Personal and Business account

Separating Personal and Business account

Nemanja604
Explorer | Level 4

Hello,

I'm connected to the business account as a team member and I have a personal account connected to it (just switched to Professional plan). I would like to separate the two. I'm not having any luck doing that by myself.

So the ideal scenario would be to have my very own Professional Account regardless of the Business Account.

Thank you,
Nemanja

1 Accepted Solution

Accepted Solutions

Re: Separating Personal and Business account

Rich
Super User II

Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.

If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that @Mark provided above.

View solution in original post

7 Replies 7

Re: Separating Personal and Business account

Mark
Super User II

Hey @Nemanja604 

Do you mean you can access both accounts via the computer or website at the same time? 

If so you are fine - they are not connected in any other way. It is simply a way for the software to allow you access to multiple accounts in one safe place. You can split them if you want, but, then you can only access either your work account OR your personal account on your mobile/computer at one time. 


 


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Re: Separating Personal and Business account

Nemanja604
Explorer | Level 4

Thanks for your reply @Mark!

Not exactly what I mean. I just want them as separate entities. If, for example, I leave the team of that company that owns a business account, and the admin removes me, I'm affraid I wont be able to access my personal data. Being able to use both at the same time is not mandatory. I use it locally mostly anyways.

I remember that I couldn't do that 2 years ago, when I created personal DB with membership, but I was hopping its possible now.  I wanted to create my account, but dropbox wouldnt let me do it if I didnt connect the business account...

If this is the case: "It is simply a way for the software to allow you access to multiple accounts in one safe place." then it seems I'm good, but my experience from 2 years ago is why I was asking to separate them.

Re: Separating Personal and Business account

Rich
Super User II

Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.

If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that @Mark provided above.

View solution in original post

Re: Separating Personal and Business account

Nemanja604
Explorer | Level 4
Hi Rich

Thank you for your insight. That was very helpful. I have separate emails so it seems that im fine.

Thanks!

Re: Separating Personal and Business account

OriSch
New member | Level 2

Hello,

 

Before connecting my personal account to the team account, I was on the "Dropbox Plus - 2TB" plan (9 more months to go before next payment). I did not understand the implications of using the same email and am now interested to separate the two accounts.

According the the link you provided the admin can delete a user from the team account, and then "Convert to individual Dropbox Basic account instead". This is confusing - will I get my previous 2TB plan back, or will I have a limited basic plan and all my saved files will be deleted?

Thank you,
Ori

Re: Separating Personal and Business account

Rich
Super User II

@OriSch wrote:

... will I get my previous 2TB plan back, or will I have a limited basic plan and all my saved files will be deleted?


You'll be on a Basic account but your files will not be deleted. When you joined the team, any time remaining on your paid subscription would have been refunded back to you automatically. You can simply re-subscribe once your account have been converted back to an individual account.

Re: Separating Personal and Business account

OriSch
New member | Level 2

Thank you for your explanation Rich, it is truly helpful.

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Top contributors to this post

  • User avatar
    OriSch New member | Level 2
  • User avatar
    Rich Super User II
  • User avatar
    Nemanja604 Explorer | Level 4
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