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Settings won't accept my new email address

Settings won't accept my new email address

Carol M.12
New member | Level 1

Tried many times on two occasions to update my email address in settings, unsuccessfully. Any suggestions?

5 Replies 5

Re: Settings won't accept my new email address

Rich
Super User II

Are you getting an error message? If so, what is it?

Re: Settings won't accept my new email address

William W.37
New member | Level 1

My properties now has my correct email address but when I attempt to share, it wants to send a code to my old email address. I attempt to correct my email address but error message in red says (correct) address "already taken" so I can't get the code.

Re: Settings won't accept my new email address

richard d.47
New member | Level 1

I purchased the 9.99 plus tax additional storage per month 1 terabyte have not received it nor can I get in touch with anyone how do I get that?

Re: Settings won't accept my new email address

Rich
Super User II

Richard, as your reply is unrelated to this topic, please start a new topic pertaining to the problem you're experiencing. Thank you.

Re: Settings won't accept my new email address

Larry B.5
New member | Level 1

I am having the same problem as William W.  My dropbox is not sharing nicely, only recognizing a previous email address in deference to a new one I have been using for a couple of years now.

 

Help>

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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Top contributors to this post

  • User avatar
    Larry B.5 New member | Level 1
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    Rich Super User II
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    richard d.47 New member | Level 1
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    William W.37 New member | Level 1
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