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Sign-in failed

Sign-in failed

notna
Explorer | Level 3

Hello I just installed Dropbox on my IPad and I can't sign-in with google. Once I select my account and type the password it tries to sign-in and I get "Sign-in failed. Sorry, an error has occurred. Please try to sign in again". 
Can someone help me with this ? 

1 Reply 1

Re: Sign-in failed

Sanchez
Dropboxer
Hey, @notna, welcome to our community! 

I’m sorry to hear about that. Let’s see…

- Have you tried deleting our app from your iPad, restarting your device, and installing again from the App Store?

- Are you able to sign in to your Dropbox account using an internet browser, or on a computer using our desktop app? 

- What about entering your email address and password directly, instead of Sign in with Google? 

Let me know!

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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