My drop box is filled with someone elses family pictures. I dont want to delete it. Can you help me contact that person so they can take all their pictures off my drive.
Hi @arun2118 ,
Normally other users won't be able to put files into your Dropbox account. I would strongly recommend you use the official Dropbox security checkup tool to see whether your Dropbox account is linked to an unknown computer, phone or third party apps.
The security checkup tool
Hi @arun2118, it wouldn't be possible to contact another user. In this instance, it seems that they somehow created a Dropbox account under your email, so technically the email should be the same as your own.
Do you see any shared folders on the account that you're a member of, which could explain this?
Have you removed the Samsung device from your account to prevent them from uploading more images to your account?
I'm assuming the Samsung device is shown on this page.If so, you should be able to unlink it by clicking the x button to the right.
I'd also recommend changing your password to your Dropbox account just in case.
If you no longer see the device listed under the "Devices" section, then it may have been unlinked from the account by the owner of the device.
Otherwise, if the device is still showing there, you can check when the last connection time was to the account.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!