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Someone used my email to register a dropbox account

Someone used my email to register a dropbox account

cortexv1
New member | Level 2
2 weeks ago

Issue as in the title. Someone used my (spare) email adress to register a dropbox account.

I've gotten 2 mails from over the span of 3 days which means the account is active.

 

I just wondered if there's any way to get the account deleted on my behalf, since it's using my mail adress.

I've been searching for a way to submit a ticket for some time now, but I can't seem to find the option.

( I'm from germany, website layout might be different)

 

Thanks in Advance!

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Accepted Solutions

Re: Someone used my email to register a dropbox account

Mark
Super User II
2 weeks ago

Go to www.dropbox.com/forgot and request a password reset on that email address

Get the email which has the password in

Log on to www.dropbox.com with that password

Go to www.dropbox.com/account , scroll down to the bottom and close it.


 


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1 Reply 1

Re: Someone used my email to register a dropbox account

Mark
Super User II
2 weeks ago

Go to www.dropbox.com/forgot and request a password reset on that email address

Get the email which has the password in

Log on to www.dropbox.com with that password

Go to www.dropbox.com/account , scroll down to the bottom and close it.


 


:penguin: - :penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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