cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Stupid captcha

Stupid captcha

Man716
New member | Level 2

Hello! Remove that stupid captcha and put a normal captcha. These 10 steps are simply killing.

Снимок.PNG

5 Replies 5

Re: Stupid captcha

Jay
Dropboxer

Hi @Man716, thanks for messaging today.

 

We appreciate the feedback on the login screen. The captcha appears in order to secure your account from multiple login attempts.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Stupid captcha

Man716
New member | Level 2

Thanks for the answer. It would be much better and more convenient like google captcha

Re: Stupid captcha

nach
New member | Level 2

Hi @Jay, the captcha doesn't help secure my account, it makes logging in from my phone incredibly annoying and finally impossible. This is useless and very annoying. Remove it ASAP, I can't log in from my phone and then there's no point in using Dropbox.

Both the puzzle and the audio captchas are rubbish. Fix this soon.

New Captcha preventing me from logging in to my paid account

Jeffrey Seow
New member | Level 2

Dear Sir,
I am having problem trying to log in to my paid account because of the captcha verification.
Trying to roll the animal 10 times successfully(If I am successful) is annoying & frustrating.
I was in a hurry to upload my files for work & could not log in to get it done.
I hope that you can do something about this present issue because this is not security but annoyance.
It hinders me from accessing my paid account & my workflow.
I had tried the to refresh the captcha but it came out with the same puzzle.

I understand that it is for scurity but it is really not helping...

The same prepared solutions were offered me in your support's response to my email.

I was also advised to raise my challenges here.

Hope that you can really help because I do not think that I am the only one facing this problem.

Had been using dropbox for many years and was always very happy.

But this problem is really making me feel otherwise...

Thank & Blessings!

Re: Stupid captcha

LoneStarBoy
New member | Level 2

Oh my GOD! The most annoying and frustrating capcha puzzle on the web. I absolutely hate having to go though this matching sequence. It makes me so angry. the worst part is when it punishes you after the 5 matches, turning into 10. Seriously? It makes me want to scream and smash my screen. Please, I'd rather spin those ridiculous animals. The worst part of it is the gameification! It's so annoying, why do i have to solve it quickly like a lab chimp? I hate being treated like a lab chimp. i am a paying customer who's very frustrated by the verification system. Please make it less frustrating.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?