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New member | Level 2

Hi guys. I was wondering, in order to keep my pics safe etc do i need to pay the subscription fee for the rest of my life? Is there a cut off point and if i were to cancel my subscription, would i lose everything i have uploaded?

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Accepted Solutions
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Re: Subscription

Dropboxer

Hi there @Amiloyneso; welcome to our Community and happy Friday!

 

Downgrading an account or cancelling a subscription wouldn't affect the files stored in the account in question; only syncing would stop if your files are over the capacity of a Basic account which is 2 GB. 

 

You'll also need to log into the account from time to time, in order to keep it active. 

 

I hope this clears things up and please let me know if you have any more questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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3 Replies 3
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Re: Subscription

Dropboxer

Hi there @Amiloyneso; welcome to our Community and happy Friday!

 

Downgrading an account or cancelling a subscription wouldn't affect the files stored in the account in question; only syncing would stop if your files are over the capacity of a Basic account which is 2 GB. 

 

You'll also need to log into the account from time to time, in order to keep it active. 

 

I hope this clears things up and please let me know if you have any more questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Subscription

New member | Level 2
Thank you, Walter.
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Re: Subscription

Dropboxer

No worries @Amiloyneso; I'm just glad I could help! 

 

See you around the Community and stay safe!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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