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Re: Redeeming the Dell + Dropbox promotional offer

Redeeming the Dell + Dropbox promotional offer

ronin123
Explorer | Level 3

I bought my Dell Inspiron, which comes with a Dropbox offer for redeemable storage. And according to the table in the following link I would get a 100gb free storage space I needed this storage for my snow day predictor site

The laptop app shows that I've redeemed only 20GB when I check my account. Thank you for your assistance.

https://help.dropbox.com/accounts-billing/space-storage/Dell-promotion

Re: Redeeming the Dell + Dropbox promotional offer

Lori
Dropboxer
Hi @ronin123, I'm happy to help.

Would it be okay for me to reach out to your Community linked email? 

I'd be happy to look deeper into this for you.

Let me know. 

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: Redeeming the Dell + Dropbox promotional offer

YoYo2111
New member | Level 2

Hi there, I purchased a brand new Dell laptop from Dell.com. It stated that I am eligible for a 20GB storage account valid for one year. However I signed up as a new user and can only see 2GB in my account. Could you please help?

Re: Redeeming the Dell + Dropbox promotional offer

Walter
Dropboxer
Hey there @YoYo2111, thanks for joining the discussion here and sorry to hear you're having issues with this.

Would you like me to reach out via email to have a further look into this matter?

Walter
Community Moderator @ Dropbox
dropbox.com/support


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:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Redeeming the Dell + Dropbox promotional offer

99999
New member | Level 2

Hi, I recently purchased a dell laptop, have just created a new dropbox account and installed the dropbox software and logged in, but the promotional data hasn't been applied to my account. Could someone please help? Thanks

Re: Redeeming the Dell + Dropbox promotional offer

Walter
Dropboxer
Hey there @99999, thanks for joining our Community and sorry to hear you're having issues with redeeming the promotional space that came with your Dell device. 

May I reach out via email to investigate this matter internally?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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