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The 20 GB promotion from Dell hasn't been applied to my account

Re: dell bonus promotion

Hannah
Dropboxer
Hi @Aliya1, thanks for posting in our Community today and I'm sorry to hear you're having trouble with this.

Can you please try the steps in this article to redeem your Dell promotion and let me know if it worked?

Thank you!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: dell bonus promotion

Aliya1
Explorer | Level 3

Hi! I have come across this useless article a thousand times. As instructed, I clicked on the Dropbox icon on my participating device. I had a registered Dropbox account and I need to go somewhere by link. BUT! you have a broken link "HERE". I have a new device, I have never registered dell, and the dropbox account is also new. Go to my profile and see why the bonus offer does not come out

Re: dell bonus promotion

Hannah
Dropboxer

Thanks for the update @Aliya1.

Can I contact you via email, so we can look into this a bit further?

Let me know!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: dell bonus promotion

Aliya1
Explorer | Level 3

Yes of course

Re: dell bonus promotion

Hannah
Dropboxer
Perfect, I just reached out to you. Make sure to check your email!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: dell bonus promotion

Aliya1
Explorer | Level 3

Hello! I replied by email

Re: dell bonus promotion

Hannah
Dropboxer
Thanks, just replied to you, Aliya! Talk soon!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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    Hannah Dropboxer
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    Aliya1 Explorer | Level 3
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