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The members of my trial team are unable to log in after I deleted the team. Any ideas?

New member | Level 2
New member | Level 2

Hi,

 

I used the trail version of the Business version and added team members, when I delete the account, the team members could not even log into their Personal account. How can it be possible that I can change their account?

Please help.

 

Alex

1 Reply 1
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Re: The members of my trial team are unable to log in after I deleted the team. Any ideas?

Dropboxer
Dropboxer

Hi @Alex Neo; welcome to the Community and sorry to hear about this.

 

As I wanted to help as much as possible with this, I found your existing ticket on our system and passed your comments there so we can have all the relevant information under the same place. A member of my team is reaching out as we speak to help further with this.

 

Let me know if there's anything else I can help with in the meantime Alex! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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