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Then was an attempt to make a purchase from my payment account

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Then was an attempt to make a purchase from my payment account

New member | Level 2

I have not used drop box since 2015. Someone tried to use my Venmo to purchase something for $119 can I get some help finding out why this happened? Thankfully it didn’t go through.

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Re: Then was an attempt to make a purchase from my payment account

Dropboxer

Hi @Pineapplecamper1, thanks for messaging the Community!

 

If there was an attempt to make a purchase using your payment details, then it’s possible they have access to the login details for your PayPal account, since Venmo is associated with them.

 

I’d recommend changing your login details to that service and to your email address just in case, and get in contact with PayPal for further assistance on this matter, since they should have more details on what happened.

 

Hope this helps to clarify matters!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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