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Too many incorrect attempts. Please try again in a few minutes.

Too many incorrect attempts. Please try again in a few minutes.

sdshahbazi01
New member | Level 2

Hello

I forgot my dropbox password and i use this link https://www.dropbox.com/forgot but i got this error "Too many incorrect attempts. Please try again in a few minutes."

I didnt receive any email about reset password.

please help

1 Reply 1

Re: Too many incorrect attempts. Please try again in a few minutes.

Jay
Dropboxer
Hi @sdshahbazi01, thanks for posting on the Community!

This is generally a security measure to prevent multiple attempts to reset passwords.

Could you try waiting for 24 hours and then attempt to reset the password again? 

As you didn't receive any emails, could you try adding no-reply@dropbox.com to your contacts list, and check the spam folder the next time you attempt to reset the password?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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