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Re: Too many login attempts.Try again later...

How do I sign in to my Dropbox account if I've made too many login attempts?

Drazen M.
New member | Level 1
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I have a problem logging in after I did phone reset.

At first I thought that maybe I am entering wrong password so I did password reset as well but it doesn't help.

I waited for hours but nothing is changing.

I tried to uninstall and install app again but problem still persists.

76 Replies 76

Rashid D.
New member | Level 1
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I uninstalled Dropbox on my previous phone and it began working on my current phone.  Either that worked, or the bug was fixed around the same time.  I hope this works for those of you who still have your previous device.

Ron C.4
New member | Level 2
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I retried sometime Saturday evening was able to sign into Dropbox without problems. They must have fixed the bug.

Thennarasan T.
New member | Level 1
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Yes this has been resolved now...

Dr Morris B.
New member | Level 1
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All OK now.

Haddon D.
New member | Level 2
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Had same issues with iPhone 6. Used 2 step verification after reading Andrew's post and it fixed it. Just in time - phone was on it's way out the window next.......

Colin B.5
New member | Level 1
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If you're phone is running Marshmallow make sure the Dropbox app has permission to use storage. That's what fixed this problem for me. For some reason the app never asked for the permission.

Miguel T.3
New member | Level 1
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Same problem in a new Workstation with Windows 8

tris w.
New member | Level 1
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I unlinked my account and now when I try and link it again it says "Too many incorrect passwords. Please try later.

I don't believe I've entered my password incorrectly as I can still login to the web browser version. 

How long do I have to wait until I can sign in again?

Martin Castillo
New member | Level 1
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Dear Everyone,

I have went through a lengthy process of what would be the best cloud file share solution and it turns out to be DropBox. Upon this decision this morning, we have installed DropBox on two Windows 10 clients and both of them encountered the same problem:

"Too many sign in attempts. Please try later."

We have waited for 5 hours and tried again with no success. We have uninstalled and reinstalled DropBox and no success.

Please don't tell me we need to reevaluate our selection process.

Cheers,
MC

german f.1
New member | Level 2
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The three steps sollution that has worked out:

  1. Login to your dropbox account trough the website.
  2. Go to your profile and activate Two Factor authentication.
  3. Try to log again in the device/app you want, After provide the password it should ask for the security code just generated, provide it and you will be good to go.

That's the only sollution so far and was provided by the community, not even the Dropbox support although is a long time subject.

PS: Thank you @Andrew C.

==========================================================

Message calling the attention addresed to Dropbox Customer service Team 

In this sense dropbox support should be more proactive and add a message at the end of the reset password notification e-mail and also to the FAQ.

That would reduce the ammount of tickets open on your side, customers will be self served and the forum won't be populated with long tail and spread messages regarding an issue that could be easily solved.

Need more support?