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Transferring Files from old dropbox account

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Transferring Files from old dropbox account

New member | Level 2

Hello,

I had an original dropbox account with email access through a no longer active email. I did not migrate files over to my new dropbox account in time. 

How do I gain access to those files if my old account isnt registering?

1 Reply 1
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Re: Transferring Files from old dropbox account

Dropboxer

Hello @Matthew Downs , I hope you're well today!

 

Just to make sure that I understand, can you just clarify for me what you're referring to regarding your old account? 

 

Are you no longer able to sign into the account or was the account maybe closed due to inactivity?

 

Let me know and we can go from there!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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