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Trouble with freeing up space (liberare spazio da drop)

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Trouble with freeing up space (liberare spazio da drop)

New member | Level 2

Ho erroneamente sincronizzato tutta la memoria del mio pc con dropbox utilizzando tutto lo spazio a mia disposizione.

Adesso, sebbene abbia eliminato tutti i files da dropbox ed interrotto la sincronizzazione non riesco a liberare il mio spazio drop. Come posso risolvere?

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Re: liberare spazio da drop

Dropboxer

Ciao @anna paola84, grazie per averci contattato.

 

Sembra che tu abbia utilizzato il nostro backup del computer, che aggiunge le cartelle del tuo computer (come Download, Desktop e Documenti) alla tua cartella Dropbox.

 

Se non desideri utilizzarlo, puoi disattivare la funzione e riportare i file nelle posizioni originali.

 

Per quanto riguarda lo spazio, potresti chiarire se hai cancellato i file dal sito web o dall'app desktop?

 

Inoltre, potresti dare un'occhiata alla scheda Piano e farmi sapere cosa mostra?

 

Resto in attesa di un tuo riscontro!

 

PS. Ho incluso una versione tradotta del mio post, scusa per eventuali errori.
 

Hey there @anna paola84, thanks for reaching out to us. 

 

It sounds like you used our computer backup, which adds your computer folders (such as Downloads, Desktop, and Documents) to your Dropbox folder. 

 

If you don't want to use it, you can turn the feature off and move the files back to their original locations. 

 

As for the space, could you clarify if you deleted the files from the website or the desktop app? 

 

Also, could you have a look at your Plan tab and let me know what it shows? 

 

Looking forward to hearing back from you!

 

PS. I included a translated version of my post, please excuse any errors. 


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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