I have a DropBox Plus account. The email associated with that account is no longer active so I am unable to login to this account as I can't verify it upon login and I can't reset the password. This is extremely frustrating as I can't find anyone at Dropbox to assist. The Chatbox source provided no help.
I know my old email address.
I have my most recent invoice and CC pmt info.
How do I solve this dilemma? My client sent me files to that Dropbox Plus account which I can not access.
Just make sure to use an incognito window without logging into any account.
From there, when on this page, click on the 'Need help with a billing issue?' button and submit a Help Request from the relevant option at the bottom of the page. Input your payment's information along with an email address we can contact you.