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Unable to access an old account

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Unable to access an old account

New member | Level 2
New member | Level 2

Hi,

 

Can anyone help please? I have an old dropbox account under my old email but that email is no longer in use (fsmail) so I cant log in. I have tried every way I can think of but no joy...

 

Any ideas are welcome thankyou

1 Reply 1
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Re: Unable to access an old account

Dropboxer
Dropboxer

Hello there @Jaycee321, thanks for reaching out to us here!

 

Around how long ago was it since you last accessed your account?

 

When you try and sign in, can you let me know what error you're getting that's preventing you from signing into your account?

 

Feel free to send along a screenshot, excluding any personal info.

 

Keep me posted - cheers!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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