I received an email from the Dropbox.com domain saying there was a new login on my account for a time I wasn't awake and via a browser that I rarely use. I'm able to access the Dropbox site through mobile but not on PC. I changed my password through the mobile site and made sure Chrome was allowed to access through the Windows firewall. I'm still unable to access the website on PC. Please let me know if you have any ideas, thanks!
Hi @droppingIn, thanks for joining the Community!
Are you using ESET as your antivirus software, or another app? Have you tried another browser to see if this can help?
Keep me updated with any progress!
Can you clarify if you're getting a specific error when you try and access the Dropbox website on your computer?
If so, please send over a screenshot of this.
Looking forward to hearing from you!
It sounds like there is a possibility that a proxy, VPN, firewall, security software, or even ISP/router issues that could be restricting traffic to the following Dropbox domains.
I'd recommend checking each one individually and disabling them to ensure that none of them are affecting connections to the Dropbox site.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!