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Unable to connect to Dropbox Family

Unable to connect to Dropbox Family

ABIP
New member | Level 2
a week ago

Hi, Im in french Canada.

 

I have DB Plus but would like to change to DB Family. When I click on the link, it shows Error (404)- unable to find the page.

 

 

Thank you

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Re: Unable to connect to Dropbox Family

Walter
Dropboxer
a week ago

Hey @ABIP; welcome aboard and thanks for using Dropbox!

 

If you get the same error on other browsers as well, can you please send me a screenshot so that I can have a visual too?

 

On a side note, have you purchased the previously offered extended version history add-on at some point? If so, I'm afraid that you won’t be able to join a Family plan as this Help Center article outlines. 

 

Let me know what you find!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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