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Unable to redeem HP promotion storage

Unable to redeem HP promotion storage

Ina_3
Explorer | Level 3

Just buy HP laptop and receive promotion for extra dropbox storage.

I a new dropbox user, as I just register for it after received the promotion.

After install and sign up i did not receive any extra storage. I did not even received any steps after I sign up. 

 

  1. Click or tap the Dropbox icon in your task bar to install Dropbox on your eligible HP computer. (DONE)
  2. Sign up for a Dropbox account by filling out the details on this page. If you already have a Dropbox account, click sign in(DONE)
  3. Follow the steps to redeem the space on your account. (NO STEPS)

I had read and try followed the instruction but it did not work. The extra space that i got it just 25MB after i follow the step to redeem 250MB storage, until now i still fail to redeem for HP promotion for extra dropbox storage. Please help.

4 Replies 4

Re: Unable to redeem HP promotion storage

Mark
Super User II

You then need to follow www.dropbox.com/gs to get the space within, I believe, 90 days.


 


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Re: Unable to redeem HP promotion storage

Walter
Dropboxer
And if you're still having issues with this, please let us know here @Ina_3

I'll be happy to reach out via email to look into this for you. 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Unable to redeem HP promotion storage

Ina_3
Explorer | Level 3
Hi..yes.Im still unable to get it. Please help.

Re: Unable to redeem HP promotion storage

Walter
Dropboxer
Sure thing, Ina. You've got :envelope: 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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