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Unauthorized login attempt

Unauthorized login attempt

NewSunLT
New member | Level 2
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Hello, I've got a dropbox notification to finish sign in with code received (finish signing in to dropbox XXXXXX). I would like to know how to check if scamer/hacker did login to my account. I can not see any abnormal information in "Security" tab. I did not use dropbox password elsewhere. How the hell hacker was able to know this password. Could this be a dropbox bug?

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
Go to solution
Hi @NewSunLT - welcome to the Community and happy Friday!

Was this an email notification sent to the email address you've associated with your Dropbox account?

If so, does it come from one of our official Domains?

Also, can you double check your account's Security page for any unknown web browsers or devices?

Let me know what you find!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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1 Reply 1

Walter
Dropbox Staff
Go to solution
Hi @NewSunLT - welcome to the Community and happy Friday!

Was this an email notification sent to the email address you've associated with your Dropbox account?

If so, does it come from one of our official Domains?

Also, can you double check your account's Security page for any unknown web browsers or devices?

Let me know what you find!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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