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Unexplained Charge - Possible Fraud

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Explorer | Level 3

Hello,

 

I have just seen a charge on my bank account for £432 that says its from Dropbox but my accounts are both free basic accounts. 

 

Any ideas?

 

Anna

4 Replies 4
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Re: Unexplained Charge - Possible Fraud

Explorer | Level 4

Hi this looks very suspicious. Maybe you should contact your bank and the dropbox support.

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Re: Unexplained Charge - Possible Fraud

Super User II

@Anna30 wrote:

I have just seen a charge on my bank account for £432 that says its from Dropbox but my accounts are both free basic accounts.


Sounds like a charge for a Business account. Did you start a trial and fail to cancel it in time? If so, you would have been charged automatically at the end of the trial.

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Re: Unexplained Charge - Possible Fraud

Explorer | Level 3

Thanks - I have contacted my bank who are investigating.

 

Anna

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Re: Unexplained Charge - Possible Fraud

Explorer | Level 3

Hi

 

I've never started a business trial - and the amounts don't tie up anyway!

 

Thanks

 

Anna

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