cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Tell us what you want to see on the Community here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unknown browsers signed in to my personal Dropbox account

Highlighted

Unknown browsers signed in to my personal Dropbox account

New member | Level 2

Hi,

 

I have noticed that Unknow browser signed in to my personal Dropbox account , I have remove this session and deleted all my data stored in my Dropbox but still not sure if any photo downloaded using this session before I have deleted them and how to get more details about this session after i removed it , do Dropbox has historical details - I am looking for your help , please advise 

 

Thanks

1 Reply 1
Highlighted

Re: Unknown browsers signed in to my personal Dropbox account

Dropboxer

Hi @Im2020; welcome to our Community and sorry to hear about this.

 

I'm afraid that, since you deleted the web session in question from your account's Security tab, there's little to nothing we can do.

 

What I'd suggest for future reference though is changing your account's password and maybe set up 2 step verification as it acts like an additional security layer to protect you from any similar attempts in the future. 

 

I know this wasn't what you wanted to hear; I sure hope it helps though. 

 

Please let me know if you have any questions. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?