I can't reach anyone in regards to this and I never gave a cc number or set up a paid account. All of the sudden after months of no activity and me thinking I cancelled my free account way back then, I'm being charged. I want my money refunded and no more connection whatsoever to Dropbox. Loose my info and give me back my money. I am struggling right now and you guys are stealing from me. I can barely afford my bills and you take what little money I have.
In this case, I'd suggest using an incognito window (without signing into any account) to contact our support team for further assistance.
When on this page, click on the 'Need help with a billing issue?' button and submit a Help Request from the relevant option at the bottom of the page and input your payment's information along with an email address we can reach you.
Well, we know it can be hard to keep up good habits, so we made a new working from home cheat sheet, with some good habits, some things to avoid and some tips for making your day a little easier. Check it out here.
Work Smarter with Dropbox
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.