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Unsolicited Charges

Unsolicited Charges

Peter39
Explorer | Level 3

 $306.90 was withdrawn from my card on the 16th Nov 2020 by Dropbox.  How to contact Billing to dispute this? All support links just lead to articles.

1 Reply 1

Re: Unsolicited Charges

Rich
Super User II

@Peter39 wrote:

 $306.90 was withdrawn from my card on the 16th Nov 2020 by Dropbox.  How to contact Billing to dispute this?


Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

 

Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should also be contacting your bank.

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