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Back again with another edition of 'How we use Dropbox', so find out how Emma uses to-do lists to get it all done here!

Dropbox accounts & billing

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Corzo
New member | Level 2

Money has been taken out of my drop box for the past 6months?
And I have never given my bank details.. or subscribe to this at all.
I've never given permission for this..
Can someone please help me to rectify this problem

1 Reply 1

Re: Unsubcribe

Rich
Super User II

@Corzo wrote:
Money has been taken out of my drop box for the past 6months?
And I have never given my bank details.. or subscribe to this at all.

You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

 

Dropbox cannot charge you if they don't have your billing information. If you've been charged and didn't give them your billing information, then someone else has and you should be contacting your bank.

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    Rich Super User II
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