Updating billing / credit card data keeps failing

[Aivi]

Hi
I need to refresh my credit card data on Dropbox plus plan. But if I go to Billing/Payment method/Update it keeps failing. 
Same if to click on e-mail link, that I have received couple of times with request to update my credit card data. 
How to proceed?

[Lusil]

Hey there @Aivi, thanks for posting your question here. 

Have you tried updating your billing information from another browser or an incognito window?

If you have, could you let me know the exact error message that you get?

Any screenshot you could send our way (without any personal info) would be super helpful. 

Looking forward to hearing back from you!

[Aivi]

HI
I tried both, usual and incognito window. Both Chrome and Edge. All the same - filed to load payment form... Screen is here:

[Aivi]

HI 
I am still waiting for information how I can update my credit card data? 
It keeps failing....
Thanks

Aivi

[Lusil]

Hey @Aivi, apologies for the late reply. 

I just wanted to check back with you and see if you're still having trouble with this?

[Aivi · Accepted solution]

Just managed today, now all clear and updated. 
Regards
Aivi

[Lusil]

Glad to hear that, @Aivi!

If anything else pops up, just give us another shout. 

In the meantime, I hope you have a lovely week ahead!