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Upgrade da rinnovare (upgrade to be renewed but payment keeps failing)

Upgrade da rinnovare (upgrade to be renewed but payment keeps failing)

Masifra
New member | Level 2

Inserisco tutti i dati della carta di credito per aumentare l upgrade ma mi da sempre pagamento non riuscito. Come posso contattare il servizio clienti per assistenza?

1 Reply 1

Re: Upgrade da rinnovare (upgrade to be renewed but payment keeps failing)

Daphne
Dropboxer

Ciao @Masifra, spero che tu stia bene oggi!

 

Puoi contattare il nostro team di supporto inviando un ticket da questa pagina.

 

Potrei suggerire di provare a utilizzare una finestra di navigazione in incognito o un altro browser web per vedere se viene visualizzato lo stesso errore.

 

Se lo fai, potresti dover contattare la tua banca per ulteriore assistenza in merito.

 

Fatemi sapere se avete domande!

----

Hi @Masifra, I hope you're well today!

 

You can reach out to our Support team by submitting a ticket from this page.

 

I could suggest trying to use an incognito window, or another web browser to see if you get the same error.

 

If you do, then you may need to reach out to your bank for further assistance with this.

 

Let me know if you have any questions!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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