cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgraded but still showing basic

Upgraded but still showing basic

Organizewithanne
New member | Level 2

I upgraded but still showing basic and saying storage full

2 Replies 2

Re: Upgraded but still showing basic

Jay
Dropboxer
Hi @Organizewithanne, thanks for contacting us!

Did you upgrade via the Dropbox site, or via the mobile app?

According to your bank statement, is the payment made to Dropbox, iTunes, or Google Play?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Are you starting new work habits this year?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?