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Upgrading existing accounts

Upgrading existing accounts

DrewV
Explorer | Level 3

Looking to create a team account for our small group. Was thinking about starting with the Family plan, and then could upgrade to the Business Standard if it grows from there. Is that something that's possible? Can I start with a personal account for our team and upgrade to a business without losing the files?

3 Replies 3

Re: Upgrading existing accounts

Jay
Dropboxer
Hi @DrewV, thanks for posting on the Community!

In general, if you're planning on upgrading for a team, then the Dropbox Business team would be the best option, as it provides the best security for your files.

On a Family plan, each user has their own personal plan, and you have no permissions to their files or folder, or to restrict sharing.

Let me know what kind of things you're looking for in a shared account for the team and I'll give you more info!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Upgrading existing accounts

DrewV
Explorer | Level 3

Hi Jay,

 

Thanks for the response. Just to make sure I understand, the Family plan would be separate users that can't access each other's files and folders, correct? That would defeat the purpose of what we're trying to do.

 

Just to better explain what we need out of Dropbox... We have a small team that will periodically need to upload photos, video and graphics to share with each other. We need a repository to house the files and have access to them. Theoretically, we could have a single account under the Business Professional option, and team members use that single login to upload documents, and another person can then log in and pull the files needed later on.

 

We are trying to do this in an economical and simple way, and are hoping something like this is an option, as we won't be using it extensively, but need the ability to periodically share larger files and folders of information.

 

Hopeful you can advise.

 

Thanks!

Re: Upgrading existing accounts

Jay
Dropboxer
A Dropbox Professional plan is only for one individual, and sharing account credentials with other users would be a breach of the terms of service.

However, you could have one Dropbox Professional user, with a file request link for other people to upload directly onto the account. Bear in mind the daily bandwidth limits, however, and that the owner of the Professional plan is your 'admin', since they will technically own the account itself and all data on it. 

Jay
Community Moderator @ Dropbox
dropbox.com/support


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    DrewV Explorer | Level 3
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