Dropbox accounts & billing
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I have tried upgrading my account so I can open a file and it keeps saying no room. I know I have paid for it but I don’t know what to do from here.
Hey @Marycatherine1325, let's see what we can find here.
To make sure we're on the same page, could you let me know if you're trying to add a shared folder to your account?
Could you also check the subscription that you are on by going to your Plan tab?
Let me know what you find and we'll take it from there. Thanks!
LusilCommunity Moderator @ Dropboxhttps://dropbox.com/support
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