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Upwork 20 gb free storage offer not working

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Upwork 20 gb free storage offer not working

New member | Level 2
New member | Level 2

Hi! I'm an Upwork user.
I have a code from Upwork for 20GB of free storage.
when I click the link and  I get an error on Dropbox to say
"The Code has already been used"
My account only has 2GB storage and maxed out, so the code hasn't been used. 

Could you please help me out!

Thanks in advance,

Cem.

7 Replies 7
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Re: Upwork 20 gb free storage offer not working

Dropboxer
Dropboxer

Hi there @cembatmansu, I'd be more than happy to look into this with you!

Since we will need to discuss some specific info about your account, I'd need to reach out to you via email. 

I was able to locate your request via our Support channel and I've followed up with you there.

When you have the chance, please check your inbox for my message and we'll take it from there.

Thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Upwork 20 gb free storage offer not working

New member | Level 2
New member | Level 2

Hi @Daphne , I cannot access promotion page in upwork's message.

May I too ask you how to get code?

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Re: Upwork 20 gb free storage offer not working

Dropboxer
Dropboxer

Thanks for joining us here @may inc!

 

Since you're having trouble with accessing the promotion through Upwork, I'd have to suggest reaching out to them for further assistance. I'm afraid that I wouldn't be able to assist you with accessing this from my end.

 

Sorry that I can't be of much help with this, but do let me know if you have any questions.

 

Thanks!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Upwork 20 gb free storage offer not working

New member | Level 2
New member | Level 2
Thank you for your response. I asked upwork, the moderator said the promotion has ended...
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Re: Upwork 20 gb free storage offer not working

Dropboxer
Dropboxer

I'm sorry to hear that @may inc!

 

Thanks for taking the time to get back to me here with this info, I'm sure that this will be helpful for others also looking into this.

 

If there's anything else that I can help with, please don't hesitate to get back to me here.

 

I hope you have a great day ahead!


Daphne
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: Upwork 20 gb free storage offer not working

New member | Level 2
New member | Level 2

yea.. maybe take this offer off of your site than? I just signed up with Upwork cause my dropbox is full...

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Re: Upwork 20 gb free storage offer not working

Dropboxer
Dropboxer

Hi @jaus; thanks for joining our Community!

 

Can you send us the exact URL of the page you navigated on our site that lists this promotion as active? 

 

Thanks! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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