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Explorer | Level 3

Hi,

User [email address removed by Moderator for security purposes] having admin permissions got deleted automatically.

Created Date: 3th march 2020 4.26.pm IST

Deleted date: 4th March 2020 6.47am IST

This is happing for other users as well. Whenever I will be creating users its getting deleted after 1 day, either Ative or Inactive.

Could you please look into this issue, why is this getting deleted and what can be the reason?

Thanks & Regards,

Nita

4 Replies 4
Highlighted

Re: Users are deleting automatically

Dropboxer
Dropboxer

Hi @Traye1; happy Friday!

I'm sorry to hear about this and I'd really like to look into it for you.

To do so, would it be OK if I reached out via the email address that's connected to your profile here?

Let me know when you get the chance and we'll take it from there Nita! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Users are deleting automatically

Explorer | Level 3

Hi Walter,

 

Yes you can reach out us on below given email id's.

[personal information removed by Moderator for security reasons]

 

Regards,

Nita Pawar

Highlighted

Re: Users are deleting automatically

Explorer | Level 3

Hi Walter,

 

 

Another Admin user [personal information removed by Moderator for security reasons] also got deletd automatically.

Can you please look into it as soon as possible.

 

Thanks and Regards,

Nita Pawar

 

Highlighted

Re: Users are deleting automatically

Dropboxer
Dropboxer

Hi @Traye1; how are you today?

 

I've just reached out to the email address that's linked to your profile here on our Community so we can look further into this.

 

Whenever you get the chance, please take a look at your inbox and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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