cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out how our Community members are using Dropbox here!
Close

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Using the same email

Highlighted

Using the same email

Explorer | Level 3
I deleted my old Dropbox account because I never used it. I thought about it and realized I could use the extra 2 GB of storage after deleting it. I realize I can't recover my deleted account. Can I open another account with the same email?
1 Accepted Solution

Accepted Solutions
Highlighted

Re: Using the same email

Dropboxer
Dropboxer

Hi @JohnBrown1, thanks for messaging today!

 

I'm sorry to hear that you deleted your account. However, once an account has been deleted, you can easily re-create it on the Dropbox site with the same email address. 

 

However, there won't be any files in the account, since it would be a new account completely.

 

If you need any further info, please let me know!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: Using the same email

Dropboxer
Dropboxer

Hi @JohnBrown1, thanks for messaging today!

 

I'm sorry to hear that you deleted your account. However, once an account has been deleted, you can easily re-create it on the Dropbox site with the same email address. 

 

However, there won't be any files in the account, since it would be a new account completely.

 

If you need any further info, please let me know!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?