Verify E-mail Account

[SLee2]

Hi there! 

I am trying to verify my dropbox account. My account is registered with a Google Group account. When I request a link to verify my email, it doesn't come to the Google Group or any associated email accounts. Can you help?

[Jay]

Hi @SLee2, thanks for providing these details!

Could you try adding no-reply@dropbox.com to your contacts list and try requesting the verification again?

Also, try checking the junk/spam folder when done.

If you need any further assistance, please let me know!

[NicholasA]

I am also having same issue mentioned and have tried your method suggested with no luck. Any further suggestions?

[NicholasA]

Have read numerous posts around how to deal with the issue of Dropbox not sending through the verification e-mail but have had no luck resolving this. The e-mail no-reply@dropbox.com has been added to my contact list and have checked junk and all other possible folders but nothing received. What is next steps to verifying the account?

[Jay]

Hi @NicholasA, are you using a public email provider, or a custom domain?

Is it possible that the email is being prevented from reaching the inbox itself if it is the latter?