cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox accounts & billing

Make your Dropbox account work for you, with the help of Community users like you. Join in or start a discussion of your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Was my account hacked after sharing a file?

Was my account hacked after sharing a file?

Ellerachelle0531
New member | Level 2

I recently sent out an email with videos to a few people. These people are now repetively getting invites from Dropbox via other people with the same subject as what I sent. I assume someone has hacked my account? Advice appreciated. Also how do you contact customer support for this?? I’ve been looking for a phone number

1 Reply 1

Re: Account hacked

Lusil
Dropboxer
Hello @Ellerachelle0531, thanks for checking in with us. 

In general, your support options depend on the sort of account that you, and you can find yours by going to this page

As for the email notifications that the other users are getting, could you ask them to check if they are coming in from one of our official domains?

Give me a shout whenever you have any updates on this, cheers!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?