Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Hi, what will happen to my Files if I cancel my subscription? I have dropbox plus and the number of GB I keep there is more than the limit of the non-paying versions.
There are also many important files which are not on my PC anymore and I should download them.
Once I've done it, will I have a certain time to download everything?
Or will all the files remain available for downloading?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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what will happen to my data stored in drop box once my subscription ends and i dont buy any subscription.
Will i be able to access those files from anywhere?
Megan
Community Moderator @ Dropbox
dropbox.com/support
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what will happen to my data ,if i don,t pay dropbox after few months ? Will it be deleted simultaneously or what can happen ?
I have not bought the dropbox plan but I got 100 gb FREE with my acer laptop. PLS HELP
REGARDS
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Megan
Thanks for reply dude,
But i have a doubt.
What all functions we can use after we stop paying Dropbox ?
Necessary is to take back up important file and If possible to take discounted subscription
Thats a lie - I cancelled my subscription.
Although they tell you that you can still access all your files... You can't.
I have about 40GB that I can't access in the 'shared section'.
Download everything before you cancel.
Thanks for the response, but I am still not sure what I can do to retrieve those files . This appears to be someone else's question. How do I get MY files back? Thank you
JoAnna
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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