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When dropbox billing the bill

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When dropbox billing the bill

Explorer | Level 3

Wanna ask abour the billing from dropbox
After i used the 30dyas free trial, is the dropbox will send automatically to my creditcard or ask me first for the new agreement?

1 Accepted Solution

Accepted Solutions
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Re: When dropbox billing the bill

Dropboxer
Hi there, if you’re prompted to enter card details when you first sign up for the trial, then after 30 days it would automatically upgrade to the paid plan.
 
To prevent this from happening, you’d need to cancel it yourself prior to the 30 day limit.
 
Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

1 Reply 1
Highlighted

Re: When dropbox billing the bill

Dropboxer
Hi there, if you’re prompted to enter card details when you first sign up for the trial, then after 30 days it would automatically upgrade to the paid plan.
 
To prevent this from happening, you’d need to cancel it yourself prior to the 30 day limit.
 
Hope this helps!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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