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When will my 'coupon' space expire?

When will my 'coupon' space expire?

Muhammad I.
Explorer | Level 3

I honestly don't remember how I obtained this. Will it expire on 18/4/2019? It doesn't say when it expires, unlike what the help pages here say about promotion space

1 Accepted Solution

Accepted Solutions

Re: When will my 'coupon' space expire?

Jay
Dropboxer
Sorry about that, some sites are blocked on our end for security purposes, so I didn’t notice the image!
 
In order for us to determine more about the duration of this coupon, would it be okay if we message you at your email address associated with your forum profile?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

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Re: When will my 'coupon' space expire?

Jay
Dropboxer
Hi Muhammad, what does the promotion page say on your account? Are you able to see the coupon there along with the expiry date?
 
Generally when it comes to promotional quota for your account, it usually lasts for up to a year, depending on where you got the offer from.
 
Let me know what you found out from the Dropbox site!

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: When will my 'coupon' space expire?

Muhammad I.
Explorer | Level 3

As you can see from the picture in the original post, I can only see the date I obtained it, not its expiry date.

Re: When will my 'coupon' space expire?

Jay
Dropboxer
Sorry about that, some sites are blocked on our end for security purposes, so I didn’t notice the image!
 
In order for us to determine more about the duration of this coupon, would it be okay if we message you at your email address associated with your forum profile?

Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: When will my 'coupon' space expire?

Muhammad I.
Explorer | Level 3

Sure.

Re: When will my 'coupon' space expire?

sandeeppatil
Explorer | Level 4

How was this issue resolved? 

 

I have the same problem, I can only see when I received the promo space, but according to help docs, I should see the expiration date and I don't see it. 

Re: When will my 'coupon' space expire?

Jay
Dropboxer

Hi @sandeeppatil, thanks for messaging the Community!

 

Do you recall what the coupon was for originally? If so, I might be able to find out what promotion it's related to.

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: When will my 'coupon' space expire?

sandeeppatil
Explorer | Level 4

I looked everywhere, I cannot remember where I got it from. I cannot remember if it mentioned any end date and hence I was asking how one can find out the same?

Re: When will my 'coupon' space expire?

sandeeppatil
Explorer | Level 4

It was a  Promo Coupon for 20GB extra space. 

Re: When will my 'coupon' space expire?

Jay
Dropboxer

Hi again, @sandeeppatil, would it be okay if I contact you at the email associated with your forum profile to look into this in more detail? Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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