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Where can I see my linked IP addresses?

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Where can I see my linked IP addresses?

New member | Level 2

Where so I see which PC's are linked to my dropbox account. I am looking for the IP address to a stolen laptop

1 Accepted Solution

Accepted Solutions
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Re: Linked IP Adresses

Dropboxer

Hey there @G-PAYAdmin - I'm sorry to hear that your laptop has been stolen. Here's my best advice at this point:  

Since you're interested in tracking your device, note that Dropbox logs your device’s last known IP address (the IP address can be used to discover the login location and the internet provider used). This information is accessible from the Dropbox website at:

https://www.dropbox.com/account/security

Roll your mouse over the "i" icon and you can see the last IP address that was recorded. This information will appear whenever a linked device logs in to the internet with Dropbox running.

Moreover, you can also unlink a stolen device from your account by clicking the “X” by it. This will turn off syncing to and from that device and prevent unauthorized changes to your Dropbox account.

IF you are on Dropbox Business then, before you unlink this device, we recommend that you use our Remote Wipe feature to delete the Dropbox folder from the device. This feature is only available while a device is linked, and cannot be done once your device is unlinked. 

Once you unlink a device and select the Remote Wipe option, the device will immediately stop syncing. Dropbox will attempt to delete the entire Dropbox folder whenever the device comes online and the Dropbox application is running.

Remote wipe always applies when you unlink mobile devices and is optional when you unlink computers. You can learn more here:

https://www.dropbox.com/help/security/delete-dropbox-device

Finally, in any case, you should change your password from the account settings:

https://www.dropbox.com/account/security

[I'd recommend strong passwords that are not used for any other website or service]

Just note that changing your password does not log you out of any active Dropbox sessions, so your device should still be attempting to contact the Dropbox servers, which keeps it trackable.

I hope this helps and that you recover your device! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: Linked IP Adresses

Dropboxer

Hey there @G-PAYAdmin - I'm sorry to hear that your laptop has been stolen. Here's my best advice at this point:  

Since you're interested in tracking your device, note that Dropbox logs your device’s last known IP address (the IP address can be used to discover the login location and the internet provider used). This information is accessible from the Dropbox website at:

https://www.dropbox.com/account/security

Roll your mouse over the "i" icon and you can see the last IP address that was recorded. This information will appear whenever a linked device logs in to the internet with Dropbox running.

Moreover, you can also unlink a stolen device from your account by clicking the “X” by it. This will turn off syncing to and from that device and prevent unauthorized changes to your Dropbox account.

IF you are on Dropbox Business then, before you unlink this device, we recommend that you use our Remote Wipe feature to delete the Dropbox folder from the device. This feature is only available while a device is linked, and cannot be done once your device is unlinked. 

Once you unlink a device and select the Remote Wipe option, the device will immediately stop syncing. Dropbox will attempt to delete the entire Dropbox folder whenever the device comes online and the Dropbox application is running.

Remote wipe always applies when you unlink mobile devices and is optional when you unlink computers. You can learn more here:

https://www.dropbox.com/help/security/delete-dropbox-device

Finally, in any case, you should change your password from the account settings:

https://www.dropbox.com/account/security

[I'd recommend strong passwords that are not used for any other website or service]

Just note that changing your password does not log you out of any active Dropbox sessions, so your device should still be attempting to contact the Dropbox servers, which keeps it trackable.

I hope this helps and that you recover your device! 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: Where can I see my linked IP addresses?

New member | Level 2

The UI on the security page is embarrasingly bad. There's no way to see the information other than hovering over an icon? I can't even copy and paste it, much less view all the data at once or export it in a readable format.

No fancy Javascript please, just give the data to us in a column.

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Re: Where can I see my linked IP addresses?

Dropboxer

Thanks for the feedback on this one @jhe-  - I'll log it as a feature request with the team.

Should you have anything to add (or ask), feel free to let me know.

Have a marvellous week ahead!

 

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here.]



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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